Help & FAQ

Visit the Register page, choose your membership plan (Individual or Institutional), fill in your details, and complete payment. You will receive a Registration ID on the confirmation screen — save it for future reference.

You will need a valid government-issued ID — Aadhaar Card, PAN Card, Voter ID, Passport, or Driving Licence. Upload a clear JPG or PNG photo of the document (max 500 KB) during registration.

Yes — individuals can register under their own name, and institutions (schools, colleges, organisations) can have a separate institutional membership with multiple enrolled members.

The number of members included depends on the plan you select. Some institutional plans have a fixed limit; additional members beyond the base limit attract a small per-head charge as displayed during registration.

If multiple activity batches or sessions are available, you can choose your preferred one during registration. You may also select "No preference" and an admin will assign you to a suitable batch.

We accept UPI / QR Code payments (GooglePay, PhonePe, Paytm) and Cash at Office. For UPI payments, a screenshot and the last 4 digits of your UPI Transaction ID are required for verification.

UPI payments with a screenshot are typically verified within 24 hours on working days. Cash payments made at the office are confirmed on the same day. You can track your payment status in the Member Portal.

After making the UPI payment, take a screenshot of the success screen from your payment app (showing the amount, recipient name, and transaction reference). Upload this JPG or PNG (max 500 KB) during registration.

Membership fees are generally non-refundable once payment is confirmed. In exceptional circumstances, please contact us directly at the email or phone listed below.

Discounts are applied on a case-by-case basis at the discretion of the admin. If you believe you are eligible for a concession, contact us before registering with supporting documents.

Visit Member Portal and enter your Registration ID (e.g. IND-2026-0001) and the phone number you used during registration.

Your Registration ID was displayed on the confirmation screen after you submitted the registration form. If you did not note it, please contact us with your name and phone number and we will look it up for you.

Yes — once your membership is active (confirmed), a Renew Membership button will appear in your dashboard. Submit a renewal request and our team will activate it after verifying payment.

Log in to the Member Portal, scroll to the "Aadhaar / ID Document" section, and click Upload / Re-upload Document. Once verified by admin the section will be locked.